I HAte when I get scammed. Probably the worst thing ever... other than loosing your keys.

LD Automotive Group
Posted: 2009-02-02 by allIwantedwasacar

dishonest car dealer
Complaint Rating: 100 % with 8 votes
Company information:
LD Automotive Group
Phoenix, Arizona
United States

IF YOU HAVE ANY SENSE, DON'T SHOP AT LD AUTOMOTIVE OR EQUITY AUTOMOTIVE! They are one dealership at two locations, and their "defraud the customer" motto applies at both addresses. I told them that I didn't want to play the game, but it took them five hours to finish the paperwork- including repeated trips by the salesman to see the manager behind the closed doors. The sales manager initially told me the price on the Durango I was looking at was two thousand more than the price I had seen on a sale tag in the vehicle the day before (the same price listed on the internet). The salesman apologized for the "misunderstanding" when I walked over to the vehicle and pulled out the sale tag. LD Automotive told me initially that I had to buy the $700.00 tint warranty, the $500.00 window etching (anti-theft) warranty, and the $400.00 "desert paint protection" warranty, that it was automatically added to the contract. They brought paperwork for me to sign at midnight at my work saying that I accepted the warranties I mentioned above- and the credit manager who brought it was not happy when I read it and discovered that I could refuse them, and then did. Those warranties were not only a scam on me, but all that money only bought a three year term! It gets better! The finance manager called me the next day and told me that they would not finance me because I was refusing the warranties- that I was changing the contract. He told me I had twenty-four hours to come in with the cash. I took the Durango back. What a scam! Snakes in the grass, those guys. Give me a price and be honest. Their dishonesty was in everything. They had me finance $20 in gas, and then gave me the vehicle with an eighth of a tank. I called the salesman on it as I drove him to get my trade in and he apologized for the "misunderstanding", and said that he would check to see if the manager was in a good mood and would spring for some more gas. Need I say more? To my deceptive and shady friends at LD/Equity Automotive: I tell everyone I meet about my experience, just as I told you I would if you didn't deal honestly with me. It didn't have to be like this. You should have advertised the vehicle for two thousand more to make your money- you still would have been the lowest around, and I probably would still have it in my driveway. Other dealerships have heard of the games you play. I started to tell this story to a car salesman today, and before I got to the part about who it was that I had been dealing with, he asked me if it was LD Automotive. I'm still looking for a vehicle- I think I have found one, and the only thing different between it and the one I tried to buy from you is that it isn't coming from your lot. You had been my initial first choice.